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Important Support Note

Venstar thermostats are sold only to authorized distributors in North America. Our distributors sell our products to their dealers and contractors. Most of these dealers/contractors sell & professionally install Venstar products. A few of these dealers sell Venstar products online through their own website or through an online retailer such as Amazon. Venstar itself does not sell thermostats direct to the consumer or online.

As the manufacturer of Venstar branded thermostats we offer training and support primarily to our distributors and their dealer/contractors.

Your place of purchase should be your first avenue of support. That being said, Venstar technicians will make every effort to answer your thermostat support questions by email. From this page you may access basic troubleshooting and helpful tips.

Literature Troubleshooting Helpful Tips Video Tutorials Contact Us  

ColorTouch Tips

How to install the ColorTouch Assistant software on your computer
How to update the Firmware on your T5800 Residential ColorTouch Thermostat
Wi-Fi Installation Instructions for ColorTouch T5800 & T6800 in 5 Easy Steps

Programming Tips

Four Button Stats (flat, vertical, star)
Eight Button Stats (Slimline Platinum)
Special Features List
Standard Features On All Stats (excluding builder’s and battery stats)

Advanced Programming for Commercial Stats

Basic operation of input
Nesting programs
Auxiliary output / Economizer output
Connect to external timeclock
Existing Energy Management System
Light Sensor
Motion Sensor
Linai Sensor (open door or window)

Installation Instructions

How to Add a Common Wire
External Timeclock
Energy Management System (EMS)
Light Sensor - External Sensor
Light Sensor - Internal sensor - (T2900)
Morning warm-up
Different setpoints
Motion Sensors
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